FAQs

General Questions:

What is rbtstore.com?
  • rbtstore.com is your premier destination for high-quality tech and lifestyle essentials, including computer accessories, mobile gear, personal care gadgets, and home appliances.
When was rbtstore.com established?

We started our journey in 2014 with a mission to provide top-notch products to tech enthusiasts and lifestyle aficionados.

Where are you located?
  •  Our headquarters are located in Hyderabad, Telangana, India.

Ordering and Payment:

How can I place an order?
  • Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the steps to complete your order.
What payment methods do you accept?
  • We accept various payment methods, including credit/debit cards, net banking, and Cash on Delivery (COD). For more details, please refer to our payment options during checkout.

Shipping:

How long does shipping take?
  • Our standard delivery time is typically between 2 to 5 business days. For more details, please check our Shipping Policy.
Do you offer international shipping?
  • Currently, we only offer shipping within India

Returns and Refunds:

What is your return policy?
  • Please refer to our Return & Refund Policy for detailed information on our return process, eligibility, and timelines.
How do I initiate a return?
  • To initiate a return, please contact our customer support team at support@rbtstore.com within 5 days of receiving your order.

Product Information:

How can I know more about a product?
  • Each product page includes detailed information about the item. If you have specific questions, feel free to reach out to our customer support team.
Are your products genuine?
  • Yes, we guarantee the authenticity of all our products. We source directly from reputable manufacturers and authorized distributors.

Contact:

How can I get in touch with your customer support?
  • You can reach our customer support team via email at support@rbtstore.com. We aim to respond within 24-48 business days.

Need a Help?

  • 7416322210
  • Messenger
  • Telegram
  • Email: support@rbtstore.com

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