Privacy Policy

Privacy Policy for RBTSTORE.COM

Last Updated: [Insert Date - e.g., May 30, 2025]

This Privacy Policy describes how RBTSTORE.COM (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from RBTSTORE.COM (the "Site").

1. Collection of Personal Information

To operate our business and provide you with our services, we collect various types of personal information.

A. Information You Directly Provide to Us: When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This information is referred to as "Personal Information."

  • Examples of Personal Information collected:

    • Contact information: Name, billing address, shipping address, email address, phone number.
    • Payment information: Credit card numbers, debit card numbers (processed securely by our payment gateway providers, we do not store full payment details on our servers).
    • Account information: Username, password (if you create an account).
    • Customer support information: Any information you provide when communicating with our support team.

  • Purpose of collection: To provide products or services to you, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection: Collected directly from you.

B. Information Collected Automatically (Device Information): When you access the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."

  • Examples of Device Information collected:
    • Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To accurately load the Site for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

C. Information from Third Parties: We may receive information about you from third parties, including partners like [e.g., payment gateways like Stripe/PayPal, shipping carriers, marketing partners]. We collect information that is publicly available or provided by third parties who have a legal right to provide it to us.

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

  • Examples of service providers we share information with:

    • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
    • Payment Processors: [e.g., PayPal, Stripe, Razorpay]. Your payment information is securely handled by them.
    • Shipping Carriers: [e.g., Delhivery, BlueDart, India Post]. To facilitate delivery of your orders.
    • Marketing/Advertising Partners: [e.g., Google, Facebook]. For advertising and analytics as described below.
    • Customer Support Software: [e.g., Zendesk, Gorgias - if you use one].

  • Other disclosures: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
  • Right to Portability: If you are a European resident, you have the right to obtain a copy of your personal information we hold about you and to have it transferred to another service provider.
  • Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

If you are a resident of certain regions (e.g., California (CCPA), EU (GDPR)), specific rights may apply. Please research or consult legal counsel for compliance with these specific regulations.

5. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

6. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your Browse experience better by allowing the website to remember your actions and preferences (such as login and region selection).

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop Browse and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [Your Store's Email Address - e.g., support@rbtstore.com] or by mail using the details provided below: